Privacy Policy

Last updated: 17 October 2026

Who we are

This website is run by 4SG (Wales) Ltd, trading as House Clearance Wales (company number 08472586), The Bullion Centre, Broad St Parade, Barry, Vale of Glamorgan CF62 7AN. Email: contact@houseclearance.wales. Phone: 01446 677337.

What we collect and why

When you use our contact form, we collect your name, email address, phone number and message. We use these only to reply to your enquiry and, if you go ahead, to arrange and carry out the work. We do not use them for marketing and we never sell or share them, except with our website hosting provider (IONOS), which stores the site and form data on our behalf.

Our lawful basis is that you have asked us to contact you or give you a quote, and our legitimate interest in running our business.

How long we keep it

Enquiries that do not lead to a job are normally deleted within 12 months. If you become a customer, we keep job and payment records for as long as tax law requires (normally 6 years).

Cookies

Our website uses essential cookies that it needs to work. Non-essential cookies, such as those from embedded Facebook content, are only used if you accept them in our cookie banner. You can change your choice at any time. See our Cookie Policy for details.

Your rights

Under UK GDPR you can ask to see, correct or delete the information we hold about you, or object to how we use it. Email contact@houseclearance.wales and we will reply within one month.

Complaints

If you are unhappy with how we have handled your information, please contact us first. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.